Curse

DarkWasp · Apr 24, 2009, 11:16 PM // 23:16

Quote:

Originally Posted by sellars

Well, and on top of that, people who actually would like to buy any of the items from the new update are being stumped, too. Whatcouldpossiblygowrong?

Hopefully it reduces their numbers.

I'd hate to have to see NCSoft refund millions of people after they finnaly come to their senses about this new GW market ideal.

At the same time, it's incredibly impossible to investigate whether or not I have an account and what the password is. I'd really like to know before its too late to email AND get a response with my info.

Ahrel · Apr 24, 2009, 11:21 PM // 23:21

Ridiculously slow here too, but it's only the secure part of the site (store, login). The rest is fast (by comparison).

I was gonna buy the makeover thing I saw last night, I've been unhappy with a few attributes on a handful of my 10 characters. Maybe another slot too, to run around as a noob again. And a few bag slots.

This runs until May 31 so I hope that it's not always this hammered until then.

Black Metal · Apr 24, 2009, 11:22 PM // 23:22

Last time I logged into my NCSoft account, I believe it was to purchase the pre-EOTN thingy. Then, my login ID was an email address. Now, it's limited to 8 characters, so I have no idea what it is, and if I create a new account (which is literally impossible now with the timeouts and errors), I might not be able to link it since my GW account already is linked. This is ultra frustrating, and horribly conceived.

bel unbreakable · Apr 24, 2009, 11:29 PM // 23:29

thats what my problem is

Hal · Apr 24, 2009, 11:40 PM // 23:40

I tried last night. I hoped I would get through to no avail. I attempted this morning and encountered the same thing. I have been trying for the last hour. I am slowly making my way through. I am at the point to enter my personal information and I have to enter the security code. It is so secure I cannot see it.

I am very very disappointed.

Thanks NCSoft store!

DarkWasp · Apr 24, 2009, 11:50 PM // 23:50

Quote:

Originally Posted by Black Metal

Last time I logged into my NCSoft account, I believe it was to purchase the pre-EOTN thingy. Then, my login ID was an email address. Now, it's limited to 8 characters, so I have no idea what it is, and if I create a new account (which is literally impossible now with the timeouts and errors), I might not be able to link it since my GW account already is linked. This is ultra frustrating, and horribly conceived.

Yeah! I knew I would have used my email! Let me know if you figure anything out.

Ryu_ookami · Apr 25, 2009, 06:20 AM // 06:20

Quote:

Originally Posted by refer

already beat you to it: http://www.guildwarsguru.com/forum/s...23#post4601223

actually I beat you my first post was 5.34am yours was 5.41 am so I beat you by seven minutes nice try though

Sprites · Apr 25, 2009, 06:29 AM // 06:29

Quote:

Originally Posted by sph0nz

Haha oh wow.

I'm trying to recover my user info, and when it asks to type in the image code, by the time it loaded and I hit submit, the image has expired.

it gets me a blank screen

Breaqerz · Apr 25, 2009, 06:49 AM // 06:49

I cannot even see the security code. Did they explain why? :-?

doxology83 · Apr 25, 2009, 06:57 AM // 06:57

Quote:

Originally Posted by Breaqerz

I cannot even see the security code. Did they explain why? :-?

i try to at least recover my password hoping it will send me my login details and i can't even do that because the security code either doesn't show up or expires every time. been trying for two days with multiple browsers. it seems like a joke. i don't understand why they just didn't either give everyone the extra tab in their account or do it though the store in guild wars instead of this ncsoft store. this is irrating me and i feel like i am going to get ripped and not get this because of all these issues. if this is something for free for everyone, why not just like them get it in game through the xunlai agent or something?

FireWhale · Apr 25, 2009, 08:42 AM // 08:42

got the invalid code thing. I'm leaning towards that it'll take some time to update in-game. I'll post an update in the morning.

LeoX · Apr 25, 2009, 08:44 AM // 08:44

I was able to get my Free Storage and a Name Change yesterday, although I didn't see the confirmation of purchase.

So watch your emails, make sure you don't buy twice! (I wasn't aware I had successfully purchased once I decided to check my emails a few hours later)

Garreth MacLeod · Apr 25, 2009, 01:09 PM // 13:09

The site is working good this morning but that could be due to my location (eastern US time). Maybe most folks were still asleep 2 hours ago.

kupp · Apr 25, 2009, 01:22 PM // 13:22

Western Europe here and it's working flawless now.

sph0nz · Apr 25, 2009, 01:35 PM // 13:35

Quote:

Originally Posted by Garreth MacLeod

The site is working good this morning but that could be due to my location (eastern US time).

I second this. I just got done getting my free storage pane and the site worked great; I even received the "Invalid Coupon" error previously.

chowmein69 · Apr 25, 2009, 02:37 PM // 14:37

The site is working fast now, got the free storage on all my accounts

Yang Whirlwind · Apr 25, 2009, 02:46 PM // 14:46

I keep getting: "The Server secure.ncsoft.com took to long to respond". They need to extend the deadline for getting the free storage pane if this isn't resolved fast!

Pistachio · Apr 25, 2009, 02:53 PM // 14:53

The PlayNC store you access from the game is running beautifully for me, but the browser just won't load - and that's what I really need.

Been trying since last night and still no luck(East Coast). Seems to be running slower now this morning compared to last night, probably because everyone is up and playing on a Saturday morning.

UPDATE - Okay, literally less than a minute after posting this I tried again and the site is running mint. Absolutely no wait. Got both my accounts done in 90 seconds.

KrisNaga · Apr 25, 2009, 02:59 PM // 14:59

Im not gonna bother wasting my time on this storage thing, I don't need it and I hate forced advertising so im going to boycott it and anything else that they try and sell.

Chthon · Apr 25, 2009, 03:15 PM // 15:15

Worked just fine for me a few minutes ago. I think the rush has subsided a bit.